At Hearing Balance Centers of New England, we pride ourselves on developing long-term relationships with our patients. Because Hearing Care is Health Care.

Call us today at 508-502-7851

Meet Your Hearing Care Professionals


Keith N. Darrow

Audiologist and Doctor of Speech and Hearing Bioscience and Technology

Dr. Darrow, is the only Audiologist in New England with a Ph.D. from the Massachusetts Institute of Technology & Harvard Medical School. His focus on Neuroscience and the Brain, gives him a unique understanding of how we hear, and how to restore hearing. Dr.Darrow brings world-class expertise and research to the Hearing & Balance Centers of New England. In the clinic, his priority is to build relationships with his patients and their families, as they experience enhanced clarity, and enhanced quality of life. In addition to caring for his patients, Dr. Darrow is a Professor at Worcester State University and a Research Associate at the Massachusetts Eye and Ear Infirmary. He shares his extensive knowledge with his patients, students, and his community by giving numerous presentations about the importance of hearing health care.

Elaine Byron

Patient Care Coordinator

Elayn brings 30+ years of experience working in the health care industry to the Hearing & Balance Centers. As the former Director of Research at several Boston landmark institutions, including Dana Farber Cancer Institute, Tufts Medical Center, and Massachusetts Eye and Ear Infirmary), she has a unique view on caring for patients and understanding how to meet their needs. Her caring and enthusiastic manner bring an enthusiastic and empathetic perspective to the front desk and managing our patients concerns.

Donna Ostiguy

Education Coordinator

Donna has been working with the seniors of Central Massachusetts for over 10+ years. Donna is skilled at helping Dr. Darrow and the team bring their message of ‘Hearing Care is Health Care’ to the communities of Worcester County, and beyond. Donna maintains a strong relationship with community physicians and leaders, working to bring hearing health care to all seniors in our communities.